Refund policy

At our store, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a refund or exchange. To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.

To initiate a return, please contact us at Sales@Overrigsupply.com with your order number and reason for return. Once approved, we will provide return instructions. Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within 3–5 business days.

Please note, customized or installed products are not eligible for return unless defective. Any item returned in a used or damaged condition may not qualify for a full refund.

If you receive a defective or incorrect item, please contact us immediately with clear photos, and we will resolve the issue promptly.

Thank you for shopping with our store. We appreciate your trust in our products and service.